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Repair information and guides for the iPhone 6 Plus that was released on September 19, 2014. Model: A1522, A1524

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6 plus, audio dosent work on both speakers. PLS help.

My dads iphone 6 plus on ios 10.3, has a weird sound issue.

Audio dosent work in: Phone, photos, youtube, settings, alarm or music, the media just never start playing.

It also never starts to record videos and voice recordings. (mic works in siri)

I dont think it is hardware related as both loud-speaker and ear-piece broke at the same time (unless it is some sort of sound card).

BUT IT WORKS ON EARPODS, both 3.5mm and lightning.

Bluetooth/appletv is not connected.

It is not stuck on earphones. (as the volume changes from callsound (in Norwegian), to headphones when plugging a pair in.)

I have tried:

Cleaning both ports

Restore (normal and DFU)

Update (10.2 to 10.3)

And basically all things i could find on the web by searching the issue.

Please help me, i dont know about anything more to try.

iPhone 6 Plus, iOS 10.3

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1 Answer

Have you tried a new charging port? Also I have had this happen in a phone I was repairing before and all it took was blowing the circuit board off with compressed air and everything worked fine. The charging port flex cable includes the port headphone jack and the mic and sometimes that can help.

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