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Don't say 'Yes' when robocall scam rings

If you still have a landline phone, make sure you aren't snared in the latest robocall scam.

Anyone who still has a traditional home phone dreads the hated robocall. As part of the latest scam, the caller, instead of mentioning who they are, instead asks "Can you hear me?"

That could be a sign that a scammer is on the other end of the line.

The Federal Communications Commission Monday issued a consumer alert against just such scammers. When a caller says, "Yes," that they can hear the robocall, their reply is recorded and used to authorize fraudulent charges via telephone on the victim's utility or credit card account, the FCC says.

The scam is prevalent, based on complaints the agency has received and from news reports across the U.S. The fraudulent callers may impersonate familiar organizations to get you to answer and talk.

"Robocalls are the number one consumer complaint to the FCC from the public. And it’s no wonder: Every month, U.S. consumers are bombarded by an estimated 2.4 billion robocalls," said FCC Chairman Ajit Pai last week at the agency's March meeting, during which the commission voted to begin a rulemaking process to eliminate robocalls.

"Not only are unwanted robocalls intrusive and irritating, but they are also frequently employed to scam our most vulnerable populations, like elderly Americans, out of their hard-earned dollars," Pai said.

What you should do, according to the FCC? Hang up immediately. Or better yet, don't answer a call from an unknown number.

If you have gotten a call such as this, review your credit card and telephone bills, as well as your bank statement for unauthorized charges.

Anyone who believes they have been targeted by this scam should immediately report the incident to the Better Business Bureau’s Scam Tracker and the FCC Consumer Help Center.

Other FCC robocall tips:

— Hang up if a caller asks you to hit a button to stop receiving calls. It's often a recording. Scammers often use that tactic to identify and target live respondents.

— If you do answer what winds up being a scam call, write the number down and add that to your FCC complaint.

— Ask your telephone company if it has a robocall blocking service. If it doesn't, recommend it get one.

— Register all of your telephone numbers in the National Do Not Call Registry.

https://www.donotcall.gov

Answer this question I have this problem too

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You think that's something? Here in Iowa, we might get stuff that goes something like this: he he, oh you owww... Oh, Oh, is someone there? That was just my husband. This is Maggie. You know, from hotel clapton inn and suites. I thought I'd tell you about a sweet free deal here... So on, So on. What some people do to get your attention.

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Heck, we've even muted are landline ringer because of solicitations.

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Hi @pccheese ,

Depending on cost of course, get CND (and CND capable phones) connected on your service. That way you will know who's calling and if it displays 'no name' or 'private' or 'anonymous' (depends on what the display is for i/c calls with number withheld) simply don't answer. if somebody really wants you they will call back or if they call often and you know them tell them to use the number blocking override code when they call you.

Alternatively get a phone with an answering machine attachment (or built in). That way you can monitor the call when answered by the machine and decide if you wish to talk to them or not. It has the added benefit as with this method they will be charged for the call as well even if you don't decide to talk to them.

My view is that it is your phone service. If you don't wish to answer a call you don't have to. You don't need to be rude, you can simply pickup/hang up after listening to who it is or what they want, to disconnect the call and stop the recording process.

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Hey @jayeff.

Our phones have caller ID and a message system. That doesn't make us want to look who is calling! I think the only reason we have a landline is because it comes bundled with our internet.

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Really sad that some people have to scam others. They are so clever about it....

Hope the scam will stop soon and prevent people from being scammed.

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I get over 4 a day at work ;-{

Most of these calls are over VoIP. Our phone system allows us to block calls based on #. So when I get one we add it to the list to block. Sadly, we have now over-run the storage space of the phones memory its gotten so bad! Sometime this summer we'll be getting it upgraded.

T-Mobile just intro'd a service for their users to manually & auto block the scam calls. I'm sure other cellular companies will follow T-Mobile's lead here. Maybe Comcast and other VoIP providers also do this as it's their VoIP circuits which are being used to do this.

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We don't bother blocking, but we get at least ten a day.

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Fortionally, in the Netherlands we dont have that type of scam (not yet..). Hope it stays that way.

We only had a scam with a certain provider. People from India called all the numbers with a payed service (rediculous per minute prices). So most people had a bill with an extra 100 bucks for the call... Very sad

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mayer will be eternally grateful.
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