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Repair information for the Bose QuietComfort 2 acoustic noise-canceling headphones. Released in 2003. Model number: QC2.

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Why can't I replace the batteries in my Bose QuietComfort headphones?

Hi. Last time I tried to replace the batteries in my Bose QC 15 headphones the battery inside was stuck and it was really hard to remove it. Once I wanted to introduce a new one, it wouldn't fit in either. I tried with different batteries (old ones, the ones I had at the moment, new ones from a different brand) but none would fit in the battery hole. This never happened to me before in the last 4 years I've had this headphones, so it must be caused by something altering the battery's path. Any ideas of what the cause or solution may be?

note: the actual model I have is QC 15, its just that QC2 included a picture on the post, so i thought it would be more clear this way.

Thanks :)

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What type of batteries are you using?

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AAA batteries

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I am having the same issue. The old AAA batteries seem to be a bit slimmer and about 2mm shorter than the new AAA batteries. Any suggestion on different brands?

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That's odd that it won't fit. Using a flashlight look down into the hole. Do you see any obstructions or do you see a metal contact at the end? Also, does the battery fit in but doesn't push down or it doesn't fit in at all? Have you left this in your car or in a place where it gets rather hot? If that's the case then the plastic is probably warped and you will carefully need to unwarp it (If that's the case let me know and ill get you help with that)

Hope this helps and good luck fixing!

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I’m having this problem and can’t get old battery out - it looks like it has leaked, dried and is stuck. I need some advice as to how to get it out. Thanks

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Pablo Garcia will be eternally grateful.
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