Repair guides and support for phones manufactured by Lenovo.

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Why can't I fix it?

My phone has a very bad virus, my dad tried to fix it various times but is didnt work!

I need help!

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@bottlekitten what model phone? What Virus? How do you know it is a virus? What does or doesn't your phone do?


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@bottlekitten ,Lili, If your phone is acting up and you feel it is a virus/App/program causing the issue it is usually recommended to do a factory reset. The link below will tell how to perform a factory reset which will fix your issue. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

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Lili Kohari will be eternally grateful.
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