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TV losses wifi constantly

I purchased my Samsung TV a few months ago and had no issues. It is now losing the internet connections when I go into Netflix within 20 or 30 minutes. In settings it says that it is connected but obviously not. When I unplug the TV and plug it back in it will reconnect and allow me to get Netflix for about 20 to 30 minutes or so.

At one point I unplugged and re-plugged then immediately updated the firmware which was successful but the issue came back.

I don't believe it is my wifi as I have an excellent system with strong signal.

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1 Answer

Looks like you tried all the obvious things on the TV side. Here are some other things to try:

1.) Reset power on the wireless router.

2.) Update the router firmware.

3.) Relocate your router closer to your TV.

Here is a good guide on all the above steps: http://www.pcmag.com/article2/0,2817,237...

If the above doesn't work, you can return the TV since it is only a few months old. Look up the return policy from the store you purchased from. Finally, here is a link to warranty information for Samsung products: http://www.samsung.com/levant/support/wa...

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