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Repair and disassembly information for Logitech's H800 wireless headset. Supports 2.4GHz & Bluetooth. Released in 2011. Model number: 981-000337.

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No sound in left ear piece


I just got a Logitech H800 headset over the weekend. I paired it with my Macbook pro, and the sound works fine in the right ear piece, but nothing comes out of the left ear piece. I have it playing via bluetooth.

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Hi @lambertson27 ,

Have you tried pairing it with another BT device e.g. a mobile phone to prove whether the problem is with the laptop or the headset?


@jayeff, Yes, I tried with another computer with both bluetooth and usb and it still had the same issue. Thanks for any thoughts you have on what's going on.


Hi @lambertson27 ,

As you have tried all possible scenarios to make it work in 'stereo' unfortunately it appears as though the headset is faulty. I suggest that you follow @lpfaff1 's advice and return it under warranty for a replacement or refund


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@lambertson27 ,Sarah, If you have tried Logitech H800 headset with more then one device and issue still there, return as defective for exchange/refund. There could be something wrong with the left speaker or wiring. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

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