My touch pad doesn't work plus I cant turn it off.

When i do turn it on there is a cross not the swirling dots at stary up. Ifreem guessing it software not hardware . Csn u tell how to fix it. Ive read the nexus 7 are having issues with the cross at start up. I never read anything about the 10s doing the same

Answer this question I have this problem too

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