Touch screen issues when texting

I'm having trouble with the touch screen when trying to text. I touch to "type text message" but the keypad won't pop up. I have to continuously play with it just to send one message. I have tried restarting it, powering it off and removing the battery. I've cleared cache/removed junk files, no excessive apps/downloads, etc. The phone is brand new, only had it for four days (since March 15th).

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spinner531 , Return the ALCATEL PIXI as defective for replacement/refund while you can, as the digitizer or other component could be faulty. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

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