lose mouse/touchpad on sleep/reboot/etc

So, this has been happening for awhile. I have windows 10 and everytime my computer goes to sleep, or nearly everytime, it wakes up and the mouse doesn't work.

To get it back I usually repair the ATK package... sometimes it works, usually... other times I have to remove and reinstall it. That usually works, sometimes not.... I'm tired of it. I'd like to get down to the bottom of why this is happening and fix it for good.

Answered! View the answer I have this problem too

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So for example. I got it working today, but repairing didn't work, removing and reinstalling didn't work... but repairing AFTER re moving and reinstalling somehow worked.... it's ridiculous

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Hi,

Here is a link to the latest Asus Win 10 drivers.

Download and install the ATK Package and the Smart Gesture drivers.

Install the ATK package first before installing the Smart gesture drivers. Take notice of the Notes: near the top of the webpage regarding the removal/installation of the drivers.

Do not be tempted to update all the available drivers at once. Only do the ones mentioned above, so as not to confuse the issue if problems occur. If it ain't broke, don't fix it.

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fairly certain i already have those very same drivers installed

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Hi,

You may well have, but Asus is very particular about saying that the ATK package should be installed before the Smart Gesture.

Try uninstalling both and then reinstalling them in that order. What have you got to lose except a bit of time?

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issue poped up and drivers are not installing... getting a atkacpi device returns false error on reboot

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Hi,

Wondering if you have a hardware problem. Loose connection to the touchpad maybe, given that it seems to be intermittent

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rockwelldropbomb will be eternally grateful.
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