Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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Black Screen/Cross: Problem with the logic board or the hdd?

Hi everyone, i opened my ipod to change clickwheel and the headphone jack flex.

I have to add that I was a bit rude to her while opening.

After i changed the stuff, i realized that when i plug the battery, she doesn't open. (Normally she was opening automatically just after plugging the cable.) So I tried to connect her to the PC with USB but there's just a blank black screen and no response from the PC.

After some challenges with the board like un/plugging everything, i got half lighted screen with just a red cross. And recently I got full lighted boot up screen and after a cross with no hdd plugged. But when I plugged the hdd, it didnt boot again. I dont know where is the problem, the board or hdd or its connector. Any ideas for what to do?

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Thanks to the first reply! According to this message, i want to add a few information. I tried the first solution but this ipod isn't giving any response to any keystrokes. Just lights up when computer connection provided. So I have connected to PC and disconnected just for getting screen up. This time it showed up with a black screen. I tried the first solution after that but the both play/pause+menu and center+menu keystrokes just turned it off. I assume these keystrokes are for rebooting it, but it couldn't boot after turning off. About the other solution, I don't get any weird sound or clicking from hdd. I know these harddisks are locked for computer usage. But for other branded MP3 players? I have a Creative Zen Vision M, can I try this HDD with it, just for being sure?


I seem to have read about this just very recently and it was determined that Apple has a code in the firmware that disables them for anything but the iPods. Now it does stand to reason to give it a try in a different player, may be it wont have any issues in those. Also, T believe having read that they do work in external USB enclosure for example as long as they are not the master boot drive. That is how I had previously formatted a couple of these drives.


Interfaces with Creative doesn't match, one is ATA-4, other is ATA-6. And I think there's no need to test the HDD. I think the problem is the logic board. Any way to be sure about it?


burakoz, if anything I would probably start with a HDD replacement. Have you tried the diagnostic mode to see what it comes up with? Here are a coupke of screen shots and here is the how to, just in case


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1 Answer

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To reset iPod, iPod (scroll wheel), iPod (touch wheel), and iPod (dock connector)

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.

and this solution from Apple

Restore iPod from Disk Mode

1. Disconnect iPod from your computer.

2. Manually put iPod into Disk Mode as explained in support document 93651.

3. Open the latest version of iTunes and connect iPod.

4. Restore iPod as explained in support document 60983.

The other thing that you MAY try is the following. It is suggested in a few forums and I am not sure of it. The hard drive maybe stuck.

turn on the ipod and listen for constant clicking.

If you hear constant clicking , GENTLY hit the ipod against something hard a couple of times. Do it gently so that you dont break it.

Ultimately I do believe that you are looking at a new HDD but who knows sometimes these little shortcuts help. Good luck to you

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