Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

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Phone wont switch on need photos off

Hi there,

My iphone just decided to stop working.

When i put the cable in it goes to the white screen but then goes off and then on again.

I have tried connecting it to my laptop ( by doing the whole thing to restore it)

It only connects for a while then switches off.

How do i get my pictures off if it wont connect

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1 Answer

Chosen Solution

You do realise that restoring the phone causes all data on the phone to be wiped off?

So you have a white iPhone 5 I'm assuming and you can see the black apple logo. The phone switches off immediately when unplugging the cable while the apple logo is displayed correct?

Right now it is boot looping while plugged in.

If all these conditions are met then the battery is almost certainly faulty and needs to be replaced.

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Yup that is it.

Thank you very much

So no ways of getting pictures off?


Yes if you get the battery replaced.


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Michelle will be eternally grateful.
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