Dictation doesn't work after screen replacement(s) (from Staples)
I dropped my Iphone SE, and took it to Staples for a new screen. They replaced it (although it took 2 times to get it "right") . I noticed after leaving the store that the dictation function that I use for text messages seemed to work intermittently -- some times missing the first couple of words, mostly only capturing 3 or 4 at a time.. It sometimes works to stop and turn the recording back on but for the most part it's so hit or miss to be usable.
I was out of town on a gig but when I came back I got an appointment with the Genius bar at the local Apple store-- they put it on a tester and said one of the mics was bad (the one in the earpiece on the front of the phone. )
I took it back over to Staples and with no objection they kindly put another screen in (and their screen protector goop) He said it's a relatively simple repair--"all you have to do is to plug and unplug the screen.".
It still doesn't work-- the Staples tech thinks it's a "software" issue. I thought I should check in here to see if this is a common problem and if it's a "generic vs Apple certified part issue before I got back to "Genius" -land and shell out $130 for a screen replacement that I've already paid.
I saw a similar replacement problems on an Iphone 6 but not sure it's the same issue.
Thanks for your help and consideration.
Is this a good question?