Repair guides for Android cell phones manufactured by ALCATEL One Touch.

578 Questions View all

Virus on my phone

My phone keeps telling me that it has a virus and if I don't fix it it's going to damage my sim card and my phone work not work again

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Most Helpful Answer

Best and most efficient way to get rid of a virus on a phone is to do a factory reset. Make sure you save all your photos and apps and contacts as a reset will wipe all your data including the virus. This video will show you how to do a hard reset

https://www.youtube.com/watch?v=sgdhqctw...

Hope this helps

Was this answer helpful?

Score 3

Comments:

Hi @queenzannish ,

Also for the future it might be wise to install an A/V app to guard against viruses.

Here is a link to just one. It is free. There are others if you prefer. Just search for A/V for Android.

by

Add a comment

Add your answer

Zannish Frazier will be eternally grateful.
View Statistics:

Past 24 Hours: 4

Past 7 Days: 37

Past 30 Days: 105

All Time: 371