My treadmill won't turn
TREADMILL NEW BALANCE
Treadmill turns on, It is locked in
12% incline, belt does not move, have
tried all controls. No response.
Is this a good question?
Pat Gross, do you have an err 3 code on the screen. Sometimes the treadmill will loose its incline signal. You may have to reset this by removing and then replacing the Safety Key. If that does not work I would think that there are the possibility of
a: mechanical failure. Remove the bottom cover and see if all the mechanisms are in place and nothing binds with the deck or
b: problems with the PCB in your control. Which would probably need to be replaced. Sorry can't be more specific with this. Good luck
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