The GoPro Hero5 Black is an HD waterproof action camera released by GoPro in October of 2016. The 4k resolution video camera has voice control, a touch screen display, and built in WiFi.

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Why is my GoPro Hero 5 keeps on hang, can't review the pictures?

Why is my GoPro Hero 5 keeps on hang, can't review the pictures even if I have it connect on my Phone, still displays on "Loading" only until it is batter empty.

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Tried to hold on ti MENU but nothing happened. If only I can send video here....

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Chosen Solution

If your camera is currently frozen, try to reset the camera by holding the MODE button for 10 seconds (hold the top SHUTTER button on the HERO Session / HERO4 Session).

Should the camera not prompt a reset, remove and then reinsert the battery to get it unstuck (for cameras with integrated batteries, Step 1 will imitate a battery pull).

Make sure you have the most current software on your camera.

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Most Helpful Answer

Hello,

I used to have the same problem and I solved by changing the micro SD card.

I had a Samsung one that was giving me lots of issues.

I hope it helps.

Regards

Ricardo

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Thank you! It will help. I will try your suggestion cause the sd card given to me was also Samsung. Thank you again

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Still, not prompt a reset. Even if its connected to phone to view the pictures easy. We need to remove the bat just to reset it or turn it off.

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Jenina Artus will be eternally grateful.
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