Skip to main content

Fitness and sleep tracking band that also displays caller ID information when paired with a smartphone app. Released in November 2014.

45 Questions View all

My son's fitbit wont hold charge

My son's fitbit Charge, which he received from a relative for Christmas 2016, does not hold its charge for any longer than 4 hours. This is driving him, and now me, mental. Does anyone know how I can either remedy the situation here at home, or where I can take it for repair in the vacinity of Melbourne, Victoria, Australia?

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

For a device like these the batterys overcharge very easily because they take such a short time to charge, I have have my fitbit hr charging for more than an hour if I can, it only really takes like 15 minutes.

But it sounds like the battery might just have been defective, I'd contact fitbit and submit the device for RMA.

Fitbit support page

Was this answer helpful?

Score 0

1 Comment:

I sure wish we could replace these batteries :-/

by

Add a comment

Add your answer

Melanie Bateson will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 3

All Time: 397