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HD action camera released October 5, 2014.

65 Questions View all

No sound recorded on video

During an evening of mixed video recording and burst mode the sound stopped recording - just total silence. I only noticed a couple of days later when I got to review the footage.

No settings had been adjusted during the evening other than swapping video/burst.

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2 Answers

Most Helpful Answer

I contacted GoPro and they suggested to re-update firmware and send a sample video. Having examined the video they have accepted the camera as a return under warranty.

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Were you using a new SD card? Is it one of the GoPro recommended cards: https://gopro.com/help/articles/Block/mi...

You can also try a factory reset and firmware update.

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Comments:

No change to SD card. It has been proved and used many times.

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Mark will be eternally grateful.
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