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A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

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Static 'snow' on screen

Hi

When using my PS4 I'm getting Static snow constantly.

Tried different TVs, hdmi, and power leads to no avail. It's still ok to use just very annoying. Any help greatly appreciated

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I have a PS4 Slim, and just experienced this tonight. My symptoms:

  • I had audio but snow.
  • My kids swapped the HDMI cables around between our PS3 and PS4 as they couldn’t get a signal from the TV (wasn’t there to witness it, just a “what the heck did you guys do?” moment :D )
  • reset of PS4 (long hold of PS4 button until two beeps) did not work
  • unplugging HDMI cables from TV and PS4 did not work
  • using a different HDMI input on the TV with a different HDMI cable did NOT work
  • One of the HDMI cables was bent pretty bad at the input to the TV, but still intact (I think someone slid the TV sideways on the wall mount further then the HDMI cable could reach)

What worked for me:

  • unplugging my television (power cord) and waiting for 10 seconds
  • (I have a Vizio 70” with multiple HDMI inputs)

I suspect:

  • the bent HDMI cable sent a confusing signal to my TV which the TV could not “unremember”
  • unplugging the television helped it “unremember”.

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11 Comments:

Oh my god you're a genius!! Thank you, that fixed it for me as well!

by

This is totally the fix I needed. Thank you. I have a TCL and it worked just the same. I had moved TVs from upstairs to downstairs.

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You just saved me so much frustration, thank you

by

Made an account to say thank you, my hdmi cord was messed up apparently. Cheapest thing That could have possibly gone wrong!

by

I tried it and it worked for a little bit but when I am watching a movie snow still comes in and out while playing what do you think I should do about it

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If you go into video settings on your ps4 and set the resolution to 1080i you will no longer get the static! I just had the same issue

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Yes thank you so much for the help unplugging tv for 10 seconds and adjusting video output setting to 1080i solved the white static issue

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Worked to solve issue on PS5 as well.

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This started happening a few days ago and I don’t know what to do i get like a white fuzzy screen everytime and idk what to do I need help

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Shoot some canned air in the HDMI ports of the TV and PS4, clearing out any debris. Make sure the cables themselves are clean as well.

If the problem persists, try isolating the HDMI cables from any other cables or electronics. It could be you are getting some EMI interference causing the snow (kind of how speakers get static when your cell phone rings).

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I'll have a look and get back to you tomorrow, thanks

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Any updates?

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Sorry for the delay getting back to you. It didn't work.

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This works 100% It happened to me today and this fixed it right away!

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Unplugging tv worked for me too. Thank you for the tip!!!

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This is caused by incorrect video setting in your PS4 and also if your settings on PS4 are too high for the TV you have plugged it too. Change the video setting in PS4 until the picture is clear.

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so I have this problem ONLY with call of duty modern warfare (war zone) I’ve changed the resolution, changed out hdmi cords and even sprayed into the ports! This ONLY occurs with call of duty modern warded (war zone) please help

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I’ve turned off my hdr and deep color output on my PS4 and even changed resolution on my PS4 to 720p, 1080i and 1080p nothing has worked.

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The only thing you can do is play around with the resolution until you get one that's clear. I had the same problem on the same game. It now runs fine after changing resolution.

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How do you get to the resolution I can’t find it all I see is “video playback settings”

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But I have a 4K LG tv.

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same it’s the same problem for me and it won’t cover the screen

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Thanks! Turning the tv on and off worked

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Sadly nothing helps it seems like on hard surface it happens and cleaning it made it worse

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Dan Hurst will be eternally grateful.
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