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Repair information and guides for the Apple iPhone 5c that was announced on September 10, 2013. Model: A1532, A1456

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iPhone 5c vibrator doesn't work after 2x replacements

Hi everyone.

I bought a new vibrator for my iPhone 5c, since the original one wasn't working properly. To replace it, I removed the display and the battery, like in the guide we find here. The new piece didn't work. So I put the original back... and for my surprise, it didn't work as well. I bought a new vibrator and followed the same steps to replace it. Still, no life. Someone can understand what happened and what should I do? Thank you!

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First, double check that vibrate isn't disabled in the Settings menu (Settings->Sounds). At least the "Vibrate on Silent" option should be checked.

If one (or both) are checked, then I would clean the two copper contacts on the vibrator motor and on the board with 99% isopropyl alcohol, then reassemble.

Hopefully, this helps.

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Hi Tim! Thank you for your answer.

I did check if the vibrate was disabled, it is enabled. I opened the phone again and did cleaned the metal contacts. Still, didn't work after turning the iPhone on. I'm starting to worry that something happened with the logic board, I don't know...

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4 Comments:

When you place the phone on silent, does it do nothing when a phone call comes in, or does it ring?

My thought is that maybe the silent switch is stuck in Ring mode, and never actually switches to silent/vibrate.

If it never switches to vibrate/silent, then you will need to replace this: iPhone 5s Audio Control and Power Button Cable

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We tried in silent mode, the phone doesn't ring. Ring mode, and the phone rings properly. The physical switcher still works. (And the vibrator was working -- not so good -- before I replace it)

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The buttons work properly. Home button, volume up and down, silent switch.

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This is certainly more difficult. If it was me, I would get the schematics, then with the screen removed (but still connected to the logic board), power on the phone and put a multimeter at the vibrator connector to make sure I'm getting power at the connector.

If you are getting power, I would say you got a bad vibrator, and to get a new one. If you bought the part from ifixit, their stuff comes with a lifetime warranty, so returning would be simple.

If you are not getting power, then it is a much deeper problem, and it could take substantial time to track down the broken board component and solder in a new one.

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Paulo will be eternally grateful.
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