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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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Dropped iPhone, screen unresponsive

My kid brother threw his iPhone 5 onto the floor when he was throwing a tantrum, now the screen is completely unresponsive.

  • There are no cracks
  • There are no black spots/bands, screen looks completely normal
  • Not a problem with screen protector, took it off still unresponsive
  • Already tried hard restart

Are there other things I should try before resetting to factory settings? Will that even help? If it's a hardware problem only, anyone know approximately how much it will cost to fix this? It's probably just loose cables or something from that drop.

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Screen been replaced before? If yes probably the screen cables just need reseating as sometimes the metal plate that holds down the screen connectors is not there.

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Hi, no the screen wasn't replaced before. None of the parts were replaced/repaired actually.

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Susumimi will be eternally grateful.
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