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My wifi works fine on all mobiles except my blu diamond

My wifi works fine on all household mobiles except my sons blu diamond i have to always reset the wifi take the battery out for a minute then put back in and it comes on for less than a minute. Please help just frustrated thanks.

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Hi,

Try adjusting the following Advanced WiFi options and see if this resolves the problem for you.

You may have to 'forget' your network in the phone, (tap and hold your WiFi network name in the available WiFi networks list, an options box should appear with the option to 'forget', tap and follow the prompts), then alter the following settings and then reconnect your phone to your network to see if it now works OK.

Not quite sure if the settings are here as I don't know the phone, but go to Settings > Wireless and Networks > WiFi > tap settings (either 3 vertical dots upper right corner or the right hand soft button (key?) below the screen) and tap Advanced.

Find the following options (if available)

1. Keep WiFi on during sleep - select Always

2. WiFi Optimization - disable.

Hopefully this is of some help.

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You'll need to find a good WiFi diagnostics app to run on one of your other devices to see whats happening with your BLU phone and your WiFi routers AP.

As an example this is one for a Mac OS-X thats quite good: WiFi Explorer and here's the iOS version for iPhone & iPad: WiFi Explorer for iOS but you need to jail break your iPhone/iPad to run it.

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beneck75 will be eternally grateful.
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