The charging plug in connection is loose or broken
i cant charge the kindle
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brian , this is really not a repair for the inexperienced because the charge port for your device is soldered to the mother board and the heat generated could cause further damage if not very careful. I will post a link to a tear down guide to get you inside the Kindle to check the charge port and will also post a link showing what is involved in repairing/soldering a mini USB attached to the board. The last link is to new charge port, which you can also do a search for better pricing perhaps if needed. If not wanting to do the repair yourself have a good computer/cell phone repair shop have a look and estimate repair. Good luck.
Kindle Paperwhite 1st Generation Motherboard Replacement
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I notice the soldering repair video is for a Kindle Fire, is it the same as the kindle Paperwhite?
