My tablet keeps freezing and now wont turn on all the way .
My tablet kept freezing and after a hand full of soft resets , i did a complete hard reset , it started out fine but one day later it started freezing again . So i did a soft reset and now it turns on to were the samsung name pops up and thats it.thats as far as it gets . So i let the battery completely drain , and i recarged it and still the same thing . It stops at tge samsung and thats it . It was never dropped nor wet or anything it just started freezing last week. What can i do please , and thank you sincerely jay.
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Thank you so much just to start . I dont think my tab updated but my phone did 2 days ago . Be for the freezing thats all it did was freeze up , i did do a factory reset when i did it. I did lose stuff already which sucked but it wasnt working anyway , after the factory reset it worked fine for 1 day then it started again ( freezing) and now it turns on then starts up and then freezes half way through and dosnt turn off unless the battery runs down so i cant even do anything at all . Any other ideas please and thanks so much again.
by Jay