4-inch iPhone released in March 2016 with similar hardware specifications to the 6s. Available in Silver, Space Grey, Gold, or Rose Gold with 16/64 GB storage options. Model A1662 and A1723.

133 Questions View all

Water damaged boots to Apple Support screen

My phone spent an hour in fresh water, I got it home and took it apart and put the bottom in ISO, now if I have the charger plugged in it boots to the screen "Support.apple.com/iPhone/restore"

If I pull the charger off the screen goes blank.

If I connect to my laptop for backup it dies, anyone have any ideas?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

You need to do as close to a full decontamination as possible. Your phone was immersed in water for an hour so there will be water everywhere. The water is inside the phone, on the logic board and under the shields, even under the IC's. The real problem is the corrosion that is taking place as the water evaporates. Powering on the phone accelerates the process (oxidation).

Here's what you need to do if you can't bring it to a professional:

  • Open your phone and remove the logic board
  • Inspect the logic board, especially around the connectors and look for corrosion.
  • Inspect both sides of the board. Unfortunately, 80% of the board is covered in shields. That's usually where the damage is occurring.
  • Put your board in a container with >90% isopropyl alcohol and let it sit for a while.
  • Use a soft brush, like a toothbrush and lightly brush away any corrosion you see.
  • Rinse in alcohol and repeat.
  • Let it air dry for a day.
  • You should also consider getting a new battery as it may have been damaged by water. Li-ion failures are dangerous.
  • Re-assemble and hope for the best.

A professional repair shop that does water damage repair may be able to recover your phone or the data because they have access to pro-level ultrasonic baths and specialized cleaners as well as the skills to troubleshoot your board.

Was this answer helpful?

Score 3
Add a comment

@revup , Don , Use the links below to tear down your phone link#1, and link #2 is a general guide on how to clean the liquid/corrosion damage from components/connections. Then try your phone to see results. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

iPhone SE Teardown

Electronics Water Damage

Was this answer helpful?

Score 2
Add a comment

Add your answer

Don will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 5

All Time: 60