Apple released the slimmed-down, buffed up iPad Air on November 1, 2013 in a choice of Space Gray or Silver. It packs the custom A7 processor and ships in 16, 32, 64, and 128 GB configurations.

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Why is my iPad not working

Not a techie question as such.. more like has my techie stuffed up?

iPad Air.. had semi protective cover on.. toddler dropped many month ago.. screen cracked, became progressively worse. Took to repairer, said I couldn't connect to cloud. Dropped my laptop in to be repaired at same time.. as it was unresponsive, couldn't backup iPad.

Techie has taken off screen and now saying iPad is completely unresponsive?? Said something about motherboard damaged.. but was working when dropped off? Can I retrieve photos somehow?

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Depending on the nature of the damage, the data can probably be recovered. You will need to find a shop that does micro-soldering repairs and data recovery.

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Or the repair place scammed the OP into paying more.


@gigabit87898 You'd like to think that is not the case...but certainly a possibility. Or they may have damaged the logic board when removing the digitizer & LCD.

The OP may want to consider getting a second opinion before getting it repaired.


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Kate will be eternally grateful.
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