The Xbox One Wireless Controller 1697 was released in 2016 and replaced the 1537 controller. This version of the controller adds a 3.5mm headphone jack, which means the 3.5mm headset adapter is no longer required to use a 3rd party headset.

12 Questions View all

Will only connect when sat within 2 feet of the console

Hi guys,

My Xbox One has recently started having problems connecting to my controllers. It is generally fine when sat really close to the console (no more than 2 feet) but as soon as I sit further away it constantly disconnects and can take several minutes to find connection again unless I move closer to the console. I have three official controllers and it does the same with all of them so I assume it must be an issue with the console.

Any help you can give would be hugely appreciated! Would resetting the console help? I've had the issue for a week now so please don't suggest turning it off and on!

Thanks,

DK

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Hi,

You might have a loose or disconnected WiFi antenna cable connection in the console.

Here is a link to the Ifixit repair guide for a Xbox One WiFi board. You will notice if you scroll down to Step 15. (or 16) the picture showing the WiFi antenna cable connection.

Xbox One Wi-Fi Board Replacement

Be aware of the possibility of voiding the warranty as stated in Step 1 of the guide.

Hopefully this is of some help.

Was this answer helpful?

Score 2
Add a comment

Add your answer

David King will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 57