An entry level Android smartphone from Tracfone released in mid 2013.

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Why does my phone shut off when I go to make a call or text

In the last few months my phone will power it's self off when I go to make a call or text, or sometimes my messages won't go thru for a few minutes or at all then power off, plus sometimes when it comes back on I lose messeges or contacts, please help me or have some kind of answered! It's very fusterrating! Thank you!

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See if anything here may help

https://support.sprint.com/support/artic...

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Amanda schwabe will be eternally grateful.
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