Released January 2016 as part of BLU's budget line of smartphones.

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Battery stuck on 1 to 3% charge?

My Blu vivo xl is stuck on 1-3% charge. How can I fix this? I tried resetting the cache and restarting and it stays on 1%.

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@animationfund1 ,Mira , Try another charger/cable if you can or have yours tested. Check the charge port for dust/debri and blow out with a can of compressed air, check that the charge port is not loose or damaged(with the cord plugged into phone,does it wiggle and make a contact to start charging), if port is loose it will need repair. You could try removing battery, cleaning contacts and reinstall and try. Battery may be faulty and needs replaced. Good luck.

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I tried most of the things you mentioned with no luck unfortunately, I think it may be a problem with the overall phone and will probably have to be sent back to the manufacturer.

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Mira, Sorry your phone is still giving problems, If under warranty still, by all means use warranty coverage to repair/replace the phone. If not under warranty and you have a good computer/cell phone repair shop near by, you could also consider having them take a look, diagnose and estimate repair. Good luck.

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