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The Canon Pixma MP480 is an all-in-one color inkjet photo printer released in 2008.

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How to reset page counter for ink absorber full (error 5B00)?

I have been trying everything I can find on google and youtube (short of downloading a sketchy exe file), but I can't reset the page counter. I already cleaned out the ink absorber pads, but my printer won't print until this has been reset. I hate planned obsolescence.

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i have a 5B00 error and let me know how to approach it


Last week I had a similar іѕѕuе, I couldn’t reset the page counter on my Canon Pixma printer.

I tried everything and nothing helped.

Finally I managed tо fix this error after getting help from Cannon Windows Support

Follow the steps here:

It should solve the issue



There are various reset methods for different Canon printers. None allow resetting of the 'ink pad full' on the MG2550S, thought you may get limited access to other features like 'nozzle check'. Even physically transfering the eeprom to an eeprom reader/writer doesn't help unless you know what parameters to change.


hie guys, i have got canon TS5040 , it is reflecting error 5b00 wat can i do,,


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4 Answers

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Have you tried the following:

1. Press and hold the power button

2. Whilst holding the power button operated, plug the power cord back into the printer.

3. Keep holding the power button until the printer begins to reset itself and come online, then release the button.

4. Wait for the green power light to turn off, then press and release the power button again.

It should blink for 2-3 seconds and then stay on.

Hopefully the printer has been reset and is ready to print again.

If the above doesn't work this link may be of some interest.

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No, this didn't work. When I plug in the printer while holding the power button, the green light comes on, but nothing else happens. When I release the power button, the light goes off again and the printer does not come on without having reset anything.


Hi, @lynanne ,

Just for my information, did you also try the procedure as shown in the link?


this didn't work for me either and the link doesnt work


Hi, please suggest an answer for my Canon e470


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I had the same issue and solved it this way.

  1. Press and hold the power button (While connected to power)
  2. Press the ‘cancel’ button SIX (6) TIMES
  3. Release all buttons
  4. Press ‘cancel’ button FIVE (5) Times
  5. Press the POWER button ONCE. (It should print a reset information page)
  6. Press the power button to turn off the printer then turn on again.
  7. This worked for me.

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Hi Simion,

Could you please help me to reset Canon Pixma G4000 printer. I've tried your guidelines but nothing happened.


thanks a lot


its worked with me but different first step

power off the printer

hold cancel first then hold power , then release cancel and keep on power then press 6 times on cancel

Release all buttons

Press ‘cancel’ button FIVE (5) Times

Press the POWER button ONCE. (It should print a reset information page)

Press the power button to turn off the printer then turn on again.

canon G3400


This has worked out marvelously, i was so worried about taking back my Canon Pixma G3411 back to the vendor but was able to sort out the issue locally using this guide. Thank you for the help Sir


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My Canon G2000 printer has a 5b00 error and I have found this software, it fixed the 5B00 error on my printer, advise you to try it out -

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The answer at this site fixed the 5b00 error I was having with my

Canon MX340

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LynAnne will be eternally grateful.
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