Repair guides for Android cell phones manufactured by ZTE.

813 Questions View all

My phone is off and only appear a white square with letters FTM

my phone dont work only appear a white square with initials FTM

Answered! View the answer I have this problem too

Is this a good question?

Score 0

Comments:

my phone is a zte zmax pro z981

by

Add a comment
Deck the Halls
With tools and Fix Kits

2 Answers

Chosen Solution

@avanteguarde , HIRAM NINO , did a search for your problem and forums suggest trying the reset methods below, links are posted below that had similar issue.

Stuck on Field Test Mode screen:This is caused by holding the volume down while turning on the device.

If the device is in FTM mode, press the Volume up key then Power key to reboot.

Or try removing the battery to turn the device off. Reinstall the battery and then turn the phone back on and you should be out of FTM. Link #3 will show how to access battery if need be. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://support.t-mobile.com/docs/DOC-18...

http://android.stackexchange.com/questio...

ZTE ZMax Pro (Z981) Disassembly

Was this answer helpful?

Score 3

Comments:

Thank you so much! I created an account just to say thank you and to press the green up arrow. I was stuck that way for 2 hours (with my phone messed up, not pressing the arrow...lol) ! You're amazing and I appreciate you taking the time to write this helpful information out for others :)

by

Add a comment

Turn the phone off. (If you can remove the battery, do that.) Make sure none of the buttons - power, volume up and down, home - are stuck. Turn the phone back on. Field Test Mode should end with a power shut down.

Was this answer helpful?

Score 1
Add a comment

Add your answer

HIRAM NINO will be eternally grateful.
View Statistics:

Past 24 Hours: 4

Past 7 Days: 22

Past 30 Days: 43

All Time: 255