The Kenmore Elite HE3 is a washing machine by Kenmore.

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Water leak below machine in the back/corners and not draining well

I have an HE3 and have a water leak under the machine (not inside), (its 13yrs old) at first i thought it was in the front corners but I believe its mostly in the back. I removed the drain pump and cleaned it (it was clean) and ran the diagnostic cycle while the front panel was open to see if there were any leaks i could see while it ran.

I was so pleased to see there were no leaks other than possible in the front corners a rubber stick that moves up and down as machine spins . Happy to see no leaks after cycle is over, I walk away come back and there is a big puddle of water mostly under the machine on the back of it. THERE is NO water inside on the open area. I know the PUMP was replaced maybe 2-3 yrs ago.. HELP its not draining well in drain cycle and I have water on floor! and no error codes! THANKS :)

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Hi,

What is the model number of your washing machine?

Also just verifying that the inlet hose connections OK?

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Kenmore He3t . is the inlet hose conection attached to the back of the machine? there is no leak there either. at least no water seen coming down the back but maybe because back cover is there? machine is below dryer fyl. I just re-ran the test run no leaks seen inside, no water drip from back of machine. this time there was no water under it. kind of weird seems that water appears after cycle is over?! thanks in advance

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If your washer is leaking you should first check the hoses. There are several types of hoses found on a washing machine and the most common are the drain and fill hoses. The fill hoses connect the household supply to the water inlet valve and are normally located at the rear of the washer. Check to make sure that the threaded fittings are tightened securely and that the leak is not caused by the faucet. The drain hose is also located at the rear of the machine and may not be properly installed into the household drain. Verify that the leak is not caused by a restricted household drain that is backing up through the stand pipe. Never seal the drain hose opening in the stand pipe.

Washers will also have internal hoses that connect the inlet valve to the tub. A defect in this hose would create a leak during the fill cycle. Access the tub inlet by lifting the main top or removing the cabinet and inspect the hoses for signs of abrasion or cracking. Also inspect the other components of the water inlet system such as a siphon break or tub injection assembly for signs of a leak. Some front load washers will inject water into the tub through the detergent dispenser and this area will need to be inspected if the leak occurs during the fill portion of the cycle. If the leak occurs during the wash portion of the cycle then the tub to drain pump hose may be the problem. Check for loose or corroded clamps, and cracked or perforated hoses. Removal of the front or rear panels will be required to access this area and some models may require removing the complete cabinet.

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