My Hp laserjet printer isn't picking up the A4 sheet papers when I issue a command. it rolls over but doesn't pick the paper. It gives an indication of paper jam, but has no paper jammed in it. What may be the problem?
Is this a good question?
Rep: 575
11
3
4
Could be there's something stuck in the path of the paper, I've had a bit of blu tack fall in there before.
Also, make sure that the paper is in properly, and the paper guide is snug on the side of the paper. You could also try feeding a single sheet of paper in by hand and see if it takes that.
Was this answer helpful?
Thank you for input but after trying what you suggest, printer still states "paper jam"
If it's under warranty, raise a case with HP. Otherwise, it'll probably be more cost effective to buy a new one.
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 0
All Time: 118
What's the exact model of your HP Laserjet printer?
by Renat