PIN lock screen not working

Trying to enter PIN to unlock the tablet to get to the home screen. I touxh each number but the numbets do not appear. What should Ido?

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Hi,

It seems as though the touchscreen is not working.

According to the manual you can connect a USB keyboard to the tablet with the provided adapter.

If you have the adapter then it should just be a matter of connecting the keyboard and then keying in the appropriate PIN number using the numbers on the keyboard. Once past the PIN lock screen you can see if the touchscreen will respond (I doubt it). To navigate through the tablet just use the arrow keys on the keyboard.

Alternatively when past the PIN lock screen remove the keyboard and use a USB mouse to navigate through the tablet.

Once there perhaps if you think it OK to change from the PIN lock to something more easier to enter if the option is there

I suggest that you connect the charger to the tablet as well, as using the keyboard/ mouse will drain the tablet's battery more quickly that normal.

If you haven't got the provided adapter then go online to find an appropriate OTG (On The Go) adapter cable for your tablet. It is most probably an OTG cable with a male micro USB connector at one end and a standard female USB connector at the other.

This will at least keep you going until you can get the touchscreen replaced.

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