My screen just faded into whiteness while I was using it!
So basically I bought a brand new BenQ monitor and it arrived last Thursday. It was working great until last night when I was watching YouTube and suddenly the screen faded into complete whiteness and now it won't go back even after turning it on and back off.
I can still hear sound but the picture is gone and there are some faint lines running downing the screen in a pinkish colour. The monitor is in a good place where it can get lots of air flow but my room is freezing so I don't know if that could have done it. Any answers would be greatly appreciated, Thanks.
P.S - This is a gaming monitor and there is no PC connected. Only a PS4.
Is this a good question?
1 Comment
Hi,
Can you get a menu to display OK when using the monitor controls?
Have you proved that your PS4 is OK by connecting it to another monitor?
Have you tried a different video cable or input type if possible etc?
What have you tried?
What is the model number of your monitor?
by jayeff