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An Android 4.2 smartphone released July 1, 2014.

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Why I keep getting message unfortunately com.android.phone has stopped

Is my phone broken?

what can I do to stop this msg.

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Try this:

Go to settings --> Application --> all

find com.android.phone

click on "Force Stop", then "Clear Data".

if "Clear Data" is not there

Then look for it under Settings --> storage --> Apps --> com.android.phone

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