iPhone 6s - Battery level drops suddenly without warning
My daughter and I both have an iPhone 6S that experiences sudden drops in battery level causing the phones to shut down. This happens from 35%-50% battery levels. Plugging the phone into a power source re-starts the phone with the battery level again indicating 35%-50%. This is an identified issue and Apple has a repair program if your serial number falls within a certain range. Both of our phones qualify so the reason I've posted this question is to help others who might not be aware of the program. This program is in effect for 3 years after purchase and the fix is no cost to the consumer.
https://www.apple.com/uk/support/iphone6...
I post this here only because the program is not widely advertised and others may benefit from this information. I've been a user of Apple gear since 1995 and am a lifelong fixer.
Is this a good question?
2 Comments
I forgot to add that this repair is at no cost to the consumer and takes about an hour if you take your phone to an Apple Store. You could alternatively send the phone to Apple but the turnaround is 7 days.
by davidswanson
I would like to add that Apple often decides you have a new problem, and wants you to pay for it. Or more likely they want you to buy a new phone. Also, it doesn't take an hour. It takes twenty minutes to see a person, then likely another 3-4 hours to have something taken care of
by iMedic