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Why does the screen goes black repeatedly?

My new tv constantly goes black for few seconds while the sound continues.

there's no HDMI cable connection, only the aerial antenna is connected to the tv.

Thank you so much

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Hi,

Is it only on the one TV channel or does it happen on all of them?

Regardless of this as it is "new" consult the warranty statement contained in the documentation (User Guide) that came with the TV as to what you have to do to get a warranty repair or replacement.

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Hi,

thanks for your answer. it happened on all the channels.

I talked with the warranty team and changed the settings back to the factory settings (shipping) and the problem solved!!!

thank you.

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leila will be eternally grateful.
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