Is it OK to disconnect an iPod with a frozen screen?

it was detached from the usb cord and is frozen on the ok to disconnect screen

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3 Answers

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Try reseting your iPod in iTunes.

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hold down menu button and centre button together, this should reset it

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i just did and it shut off and it said '' use i tunes to restore but i dont know how to do it

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Comments:

Miranda check on here what Apple says http://support.apple.com/kb/TS1441

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adriana will be eternally grateful.
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