just weelies and does not take off

Straight out the box my neutron propel quad just weelies and does not take off at all please help...

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SOMEBODY ANYBODY PLEASE HELP!!! I just purchased my syma x5hc and when I turn it on after throttle straight up then down the lights go solid as it should. Then I start the idle and it's fine I can slowly increase the throttle higher and higher and it's fine but as soon as it lifts off all motors die and lights start flashing again. Anyone know what's going on here???


check your props and make sure hey are all spinning the way they need to


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