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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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iOS 10.2 update broke a recently replaced screem

No idea if these are related, but I replaced my screen and then a few weeks later the screen just died after an iOS update.

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I replaced my screen a few weeks ago. The process went smoothly, although I had to hold down the power/home button to get it to start up. I had to do the same thing again a week or so later when I needed to restart the phone for another reason.

A few weeks later, I did an iOS update (10.2). The phone downloaded the update, did the spinner thing for a bit and then something odd happened. It asked for a password and returned me to the home screen like it was done... I started using the phone for a bit and then the screen suddenly turned off (no LCD, no backlight).

Now, a mix of things seem to be working and not.

- The phone happily mounts in iTunes.

- I was able to do a factory restore, and it mounts in iTunes, but the screen never turned on during this process.

- Verizon *does* recognize that it's connected to the cellular network (calls don't go to voicemail), but there's no sound or vibration.

- The phone doesn't vibrate when it's plugged into power or a computer.

I tried reseating the display connector, but that didn't seem to do anything.

Thanks for any advice

Answer this question I have this problem too

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2 Comments:

Just coincidental. It's most likely the screen that has gone faulty.

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Seems like. I took it to a repair kiosk at the local mall and after swapping the screen for a new one it works correctly now (and without requiring a reset at boot)

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1 Answer

Did you replace your screen yourself or did you have it fixed by someone else?

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I did the first replacement myself. The second was, as noted, carried out at a repair stand.

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Updating your iDevice has nothing to do with the screen or LCD. It could possibly mean your LCD is damaged and has to be replaced. Did your screen go black out of nowhere or did it show lines and then suddenly went black?

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Oliver Kennedy will be eternally grateful.
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