Repair guides and support for tablets made by Visual Land, Inc.

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USB charger not connecting

I have an Elite10QS. None of my standard USB chargers will work with my tablet. They are very loose in the port and do not connect well. Has been an issue since first started using the tablet. The USB that was supplied with tab only lasted a few months. Do I need to purchase a specific charger for the tablet or is it defective?

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Hi,

If your "standard" chargers work with other compatible devices and as you say that the chargers all feel loose when plugged into the tablet, then it seems as though the port may have become disconnected from the systemboard, That is perhaps why it is not charging.

A lot of USB ports in tablets are directly mounted onto the systemboard, i.e not connected by a flex cable plug connection but soldered onto the board.

The tablet would have to be opened to verify this and if the USB port has come loose the it will need to be soldered back into place.

To do this you will need the appropriate skills and tools to perform surface mount soldering.

If this seems too daunting, then I recommend that you contact 3 reputable, professional, electronics repair / mobile phone repair services and ask for a quote to repair the port. I suggest 3 as this way if their quotes are near each other as regard to the estimated cost of repair, it gives a better idea of the real cost of the repair.

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