Why is my Micro-USB port not working

I need my warranty honored, but all Im getting is a run around of numbers for sweepstakes and so-called special offer that I dont want.

I need a viable warranty support number and an actual Human to speak with.

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you should just open it and check the solder joints, if they are bad solder them back up, if the port is damaged order one on eBay

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Thank you, Richard. This is the kind of info I needed. *thumbs up*

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Sylvia Gibson will be eternally grateful.
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