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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

Microphone sounds distant on calls only

Problem with an iPhone 6

During calls from this phone it can be very hard to hear you on another line

Whatsapp calls and voice memos tell me the mic is working perfect but for cellular calls it seems to be poor

Any ideas?

Answered! View the answer I have this problem too

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Changes lightening port and bingo! Thanjs

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ha, would not have gotten there. When you said 2 out of 3 worked, I went in a different direction. Nice catch iMedic

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I totally agree with you @macmikey it sounds like a software problem, and doing a reset is the first thing that should be tested

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Chosen Solution

I'm wondering if it has to do with your cellular connection, and the Lightning dock is the culprit. Try the force restart first, if that doesn't take, I would guess it has something to do with either the cable on the Lightning dock, or one of the chips on the board. The 6 and 6+ are notorious for having issues with the chips becoming unstable due to the weak frame

iPhone 6 Lightning Connector Assembly Replacement

iPhone 6 Lightning Connector and Headphone Jack

iPhone 6 Lightning Connector and Headphone Jack Image

Product

iPhone 6 Lightning Connector and Headphone Jack

$19.99

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Hi,

I have not heard this before but I would try the following right off before going any further.

Try a restart. Hold POWER and HOME at same time until Apple logo appears and then let keys go. Try it and see if that helped.

Restore the phone. backup the phone in iTunes or your favorite backup program and the do a hard reset. this will force a reinstall of the firmware and then you can restore from the backup.

Hopefully one of them will resolve that. If not, it may be a hardware issue that needs further testing.

Mike

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