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Battery door won't open when latch is moved

Screen says: "replace batteries"

When I try to open the battery door, the latch slides, but does not releease...

HELP!

Thanks,

Rog

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@rfsmith48, Roger, while pushing release try press down and wiggling the door a little side to side and then pull up on door. Once open put a little lube on the latch and mechanism. Good luck.

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roger will be eternally grateful.
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