Apple's 2016 revision to their laptop lineup targeted at professional users. Features a 15-inch, 2880-by-1800 Retina display, quad-core Intel Core i7, 256 GB / 512 GB /1 TB / 2TB storage options, 16 GB RAM, and a keyboard equipped with a Touch Bar. Released November 2016. Features Model A1707.

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Small crack on display bottom bar

Hey guys

The bottom bar of the screen cracked as you can see in the picture.

Block Image

http://imgur.com/a/sMbLJ

What do you guys think about it?

Should I just try to send the laptop into warranty or can I buy just the bottom part of the screen somewhere?

Answered! View the answer I have this problem too

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Hopefully you got the extended AppleCare. If not give them a call and get signed up ASAP!

Then wait a week and visit he Apple Store. As it should be then covered under the extended warranty program (double check the fine print).

As Reece stated parts are just not available yet as this is such a new system.

Besides, replacing the display assembly will cost you more money than signing up for AppleCare and will take a bit of time to get.

I would strongly recommend you get a good case in the mean time.

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Thanks for your replay Dan! The computer is from work and they got applecare on it.

Problem is that the screen cracked because my 3.5mm headphone jack was between my screen and the computer when I closed it. So I guess this does not fall under the AppleCare warranty.

Any advice?

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There is two different AppleCare's: The one you get when you buy the system and a second which you buy that extends the coverage.

As the system is so new you still have the standard warranty coverage. That doesn't cover bangs or other minor mistakes. If your company got the extended coverage then your good to go! (again double check the fine print as I haven't seen the latest version of the contract). You might be able to get it done for Free! I would take it in, all they can say is no. But don't give up to easily here, push a little and have a sad face (even a tear running down the face helps) ;-}

Otherwise, it will likely take a good 4 months before parts will be readily available. And then it's a matter of how hard it is to replace the screens cover glass (if it's an independent part) and/or how hard it is to replace.

I'm sure Apple is moving to a fused cover glass like the iMac series, so that would mean the complete LCD panel unit would need to be replaced, Ouch!

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Almost the exact same thing happened to me... and it's sad there are no spare parts available anywhere right now.

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I have a small crack on the right size of my Late 2016 MacBook Pro display. It is about 1.5" to left from the right side. Just directly above the small crack there is a vertical line. The screen to the right of the line is blank while the rest of the screen works fine for now. I went to Apple Store b/c it is within yr of purchase and they assumed something got caught b/w display and computer when screen was closed and said it was a "pinch point" there. They then told me the problem with crack had nothing to do with the screen going dead directly above crack. Needless to say they wouldn't do anything unless I paid a $700 fee to replace the entire display. Getting tired of Apple's BS.

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8 Answers

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Take it to Apple, there are no parts available other than the fans and antennas at the moment. I believe the touch bar is also paired to an IC on the logic board due to the touch ID (similar to iPhones), so if the touch bar is swapped either the fingerprint scanner will not work or possibly the whole touch bar. At this point, no one is sure since there are no parts available to try this.

EDIT: My fault, was half asleep when I read this and assumed you meant touch bar ;)

As @danj says, it will need the whole assembly replaced if you take it to Apple. Alternatively, once the screens cover glass becomes available, this can just be heated, removed and replaced. Exactly the same way it can be done on the 12" Retina, so it might be worth living with it at the moment (12$ part vs $400+)

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@reecee - Don't confuse the poor man ;-}

The screen lid got a bump in the corner. So it will only need a new screen assembly.

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@danj my bad, was not concentrating, edited the answer :)

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Hi Reece

Thank you for the comment. Can u provide me with a link of the 12'' retina part? I cannot seem to find it!

A 12 dollar replacement would be so nice, even if it is in the future!

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I get the 12" screen cover glass from my supplier in China. This won't fit your model, but once the parts are available, I imagine it will cost around the same price.

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I would be very glad if you can give a link for screen cover glass for Touchbar 15 Macbook Pro. I cracked my laptop too. (

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If getting a new display becomes difficult, use a clear fingernail polish to fill to crack after blowing it out with canned air. This will help prevent the cracks from spreading.

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go to colorware.com - They sell a sticker that covers it exactly

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can you link the sticker??

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Thank you very much!

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I can't find it on colorware.com

Did you guys locate it? Please link the exact product. Thanks

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http://www. colorware .com/p-726-macbook-pro-15-inch-touch-bar-2016-skin.aspx

You need to look for "Skin". That is the decal that covers just the bottom part of the screen, where most of the cracks occur.

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This is sold advice, mate. Thanks!

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Just happened to me. Brand new and I open it up and theres a chip out of the black piece right below and against the screen, the the glass is undamaged.

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i am beyond !#^&@@.

i opened the mac one day, there was a huge crack on the bottom right of the screen

nothing happened

NOTHING

Apple wants 800 to fix it and denies this is a problem at all

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I had this problem with my late model 2016 MBP (the broken screen thing. I think I posted about it here. If something got caught between the display and the body it was insignificant enough for me not to notice. I never slammed the display closed. In fact it stayed open b/c it never left the house. Apple gave me EVERY excuse. I also have had a problem where the O key prints twice every third or fourth time you hit it. They told me they fixed it, but no. You never know how often you use that letter until this type of thing. The fingerprint think stopped working, and went to Apple Store and while I was talking to someone else at the Apple Store Greenwich, CT the other "Genius" guy ran a system fix and then told me I never had a problem. My last MBP from 2008 worked for 7 years so I got this one. Bad mistake. I bought a used Lenovo P50 since, from B&H ($950. used, but like new, warranty and box, and I dislike Windows) but its built rock solid and Lenovo just has nicer customer service. Louis Rossman who fixes Apple's for a living (he's got a you tube channel) talks of all the tricky things Apple does so you have to fix through them. The automobile companies are required to sell detailed repair manuals to individual unaffiliated repair shops. But not computer companies. I've lost much respect for a company I liked. But paying 3X amount to Apple for same computing power as Lenovo (and things are not soldered in) has got me !#^&@@. I'll let you know how my next move goes. It might be awhile but I'm not sure Apple can continue on this tact. It's sad they've lost focus.

Update (01/19/2018)

Oh, and Apple Care is the worst buy. They don't honor warranty in first year so I'm pretty sure they're not gonna find heart subsequently. Thats been my experience. Matt

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Colorware.com selling skins that cover this exact spot was the best advice on this thread. I literally just cracked mine an hour ago (closed macbook pro and didn't see headphone jack still sitting on my keyboard). I just bought a Carbon Fiber skin more $10.

Good mood = Restored

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Hi!

i know this may be an old thread, but does the applecare+ (extended warrenty $269) cover it? it said $99 for screen repair. I think i just need some support I am reading the details correctly. Thanks!

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