The keyboard for Microsoft’s 2-in-1 laptop released in October of 2015. 6th Generation Intel Core i5 or i7

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Why does my keyboard act like it is disconnected when tilting back.

When I tilt the tablet back on the keyboard, there is a specific spot where the windows sound of a peripheral disconnection occurs and the screen blinks. After you get past that spot, the windows peripheral connected sound occurs. What can cause this and what can be done to fix it?

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Hi,

It seems as though the keyboard is losing its connection at that point of its' travel range.

Have you tried detaching and then reattaching the keyboard to see if the problem is then still evident?

If it is still evident after trying this, how long have you had the laptop? The manufacturer has a 12 month warranty on the device. If your tablet is still covered by the warranty period, consult the warranty statement that is in the documentation that came with the laptop as to what you have to do to make a claim for a warranty repair or replacement.

If you cannot find the documentation, search online for Microsoft Surface Book warranty in your location.

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