Skip to main content

Released June 2014, identified by model number B051.

33 Questions View all

It won't charge anymore

Resetting~ done

Using different cables~done.

But none of the option, worked it just won't charge, now it won't turn on too .

Answer this question I have this problem too

Is this a good question?

Score 3
1 Comment

My beats solo stopped charging even tried other cables. Woke up and the lights won't come on and will not charge. I tried using your solution of holding both power and volume buttons for two minutes ten seconds for insurance. They simply won't go on and no lights lighting up

by

Add a comment

6 Answers

Most Helpful Answer

How old are they? I would say likely the battery went bad. Check if they are still in warranty if not, it might be hard to change and find a new battery for them.

Was this answer helpful?

Score 1

2 Comments:

It's around 13 months old now ,

Hope I need to go to the service centre,

Well, thanks for your concern :)

by

http://www.ebay.com/itm/292004167074 is a link for the solo 2 and solo 3 batteries. More than likely you just need to replace the battery

by

Add a comment

More than likely if it is not turning on and is not charging , and was previously working. Then it is most likely the battery. Lithium batteries need to be stored charged full to 50% if you are going to store them for a long time. If you drain them and then throw them in the closet for a week or two then you will not be able to charge the battery any longer because the battery protection circuit will not allow you to charge when the battery is below a certain voltage. Its a double edge sword the circuit is attached to the battery and is drawing from the battery. So for example you drain the battery dead the headset will cut out when the battery is at 3V. The protection circuit(on the battery) cuts all power to the battery when it reaches 2.8V. You let it sit for a week or so and the circuit will drain down the battery to 2.6V it will not allow the battery to be charged. So long story short keep your rechargeable batteries charged if you plan on not using them frequently. I sell solo 2 and 3 batteries as well as the studio batteries. http://www.ebay.com/itm/292004167074

Was this answer helpful?

Score 0
Add a comment

When I put in the charging cord the beats show a red light and the red light lock off and im not sure.if its charging

Was this answer helpful?

Score 0
Add a comment

I just changed the battery on mine and they still wont charge :/

Was this answer helpful?

Score 0

1 Comment:

Same for me, did you fix it since then ?

by

Add a comment

I plug mine in it’s says they are full then I take the cord out and it says it’s at the 1%

Was this answer helpful?

Score 0
Add a comment

Tried every hard reset possible still will not charge or turn on! Don’t know what else to do? How do you replace the battery on the beats?

Was this answer helpful?

Score 0
Add a comment

Add your answer

Bikash will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 13

Past 30 Days: 57

All Time: 21,822