The Apple iPhone 5c was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 8, 16, 32 GB / White, Pink, Yellow, Blue, and Green.

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Touch screen does not work after replacement

I purchased iPhone 5c full screen and digitizer assembly. Installed without issue according to the online manual. Phone powers on, display is good, can receive phone calls (at least you can see the call on the screen) but the touchscreen is not functioning. Thus the phone is useless. Appreciate advice. Return parts? Do these parts sometimes not work appropriately ?

Update (01/04/2017)

My bad. It turns out that on the replacement screen assembly, the cables are so short that it is not possible to raise the attached front panel to 90 degrees to allow replacement of the orange screw on the front panel assembly cable bracket. Each time that I raise the board enough to gain clearance to reinsert that screw, the digitizer cable pops off.

So, what I did was to insert all the front panel cables, installed the 2 red 1.3 mm screw, installed the yellow 3 mm screw, and left the Orange 1.7 mm screw out. When I reinstalled the screen leaving that screw off, the front panel works just fine...(3rd time was a charm) as does the rest of the phone.

So problem solved, thank you fixit! But perhaps those cables could be made just a silly millimeter longer...

Happy new year!

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Wow that sounds like a pretty bad aftermarket quality screen. Never had this issue before.


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3 Answers

Chosen Solution

I had this exact issue recently, i unplugged screen and re-seated a couple of times and digitiser was then functioning ok, don't know if this was due to mis-alignment of connector, but if not exactly seated correctly functioning of touch display did not work, that's all it was.


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Most Helpful Answer

Completely dead touch screen?

Replug digitizer cable while battery is unplugged. If still not work then the screen is faulty.

Like iMedic said, try the old screen it it works and is just cracked glass.

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After you've tried what Ben said. If you find the display to faulty, meaning you've also tested the original. Assuming it can work. Then try to exchange the "new" unworking display, from the supplier you bought it from

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