The Apple iPhone 5c was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 8, 16, 32 GB / White, Pink, Yellow, Blue, and Green.

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2nd hand iPhone 5c Itunes lock out

Hi,

My son bought an Iphone 5c and did an update on it and now it says he is locked out without an itunes password of the previous owner. We bought it online so we could not contact her. Is there anywhere this is fixable?

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This is strictly a software question, and thus is out of reach for many iFixers. You have several options: replace the logic board, or take it to Apple, explain, and have them use their custom software tools to decrypt and wipe the device.

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