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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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Refurbished iPhone 5/5C/5S become faded after install. Why?

I'm hoping someone could shed some light on this problem. I currently only use OEM original Apple LCDs from a company that refurbishes the screens. I have been having a problem with all the model iPhone 5/5C/5S refurbished screens. Once in a while I get a screen take looks fine and than after a few mins or when I actually install the screen into the body the picture dulls out. The color becomes faded. Sometimes I've actually seen the color pull from the outer edges to the center. In the past few weeks I feel like this problem has become more frequent. My supplier hasn't heard of this problem before. It's only with the 5's, never the 6's. For example today I did an iPhone 5c. Right after I installed it into the body the color faded. I disconnected everything waited about 30 mins and tried it again and this time (not all the time) it was fine. So I completed the repair. I turned off auto lock and left the phone on all day to make sure it remained okay, which it did until I went to install it into the customer otterbox case. When I peeled off the clear protector sheet off the refurbish screen the color instantly changed to faded. Has anybody experience this before? @jessabethany

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Okay. The screen became clear again. I took the clear protection film and stuck it back on the glass and removed it fast and the color went faded again. I'm guess it's generating some static electricity and causing this.

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I know your answer to this.

Tell your refurbisher to refurbish better.

They're either not using the silver conductive ESD paste on the screen, not applying it correctly or they're not using enough.

Without the esd paste, the screen gets a lot of static, which you picked up on.

A quick way to resolve this as a temporary fix, is clean the screen with isopropyl alcohol, you'll notice the static goes away instantly and doesn't come back unless you cause a static charge on it (rubbing it fast with clothing etc)

:-)

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Thank you for the info on this problem. I'll pass it along to my supplier.

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Not a problem!

I've had the odd one do this in the past when I used to send my screens out to be refurbished (we do them ourselves now) so I know the process for refurbishment.

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